Frequently asked questions

What is Indus Decor?

Indus Decor is a well-established company with over 30 years of experience in crafting custom furniture. We are deeply passionate about designing and manufacturing furniture tailored to each client’s unique needs.

How long it will take to receive my order?

• In Stock Items: Your item(s) will be shipped from our Lucknow based warehouse within 5-7 business days from the date of order.

• Made to Order: These items are made-to-order and specially for you. The production lead time is approximately 3–4 weeks. We will do everything in our power to shorten the lead time.

Where are your products manufactured?

Majority of Indus Decor furniture is manufactured in our own factory facility based in Lucknow. In addition to our own factory, we also work with manufacturers in Vietnam & Indonesia.

Our company is compliant with all local laws and maintains strict criteria for ethical business practices and quality control. We carefully vet them to make sure that they continuously maintain the best quality standards.

Do you offer customisations?

Yes. To further elevate the whole shopping experience, we offer exclusive Design services with a dedicated 3D design team. They can assist you in customising materials and dimensions to fit your needs, as well as visualize them in your space, eliminating any uncertainty in the decision-making process. Please contact us to learn more.

How can I contact you?

You can reach us by

• Phone Number : +91 9980432730

• Mail Us: decoratorsindus@gmail.com

• Contact: Contact Us Form on the top header

• WhatsApp: Click and Chat with us

We are always happy to answer your questions.

Do you have a store or a showroom that I can visit?

Even though we are locally situated in the heart of Lucknow, India, Indus Decor is primarily an online-only retailer with no physical storefront or showroom location; it's a big part of who we are and what we're about! By operating locally and without an expensive retail space, we're able to offer some of the best pricing on high quality products.

If you have specific questions about any product, or need more information of any kind, please do not hesitate to contact us via chat, email or phone.